Sorry for the late post. As of 1st September 2020, the Recovery Movement Control Order has been extended again until end of this year 31st December 2020. As to previous post, no changes to my services.
At this time, JEZ Consult can resume business such as onsite visit but again with conditions as well. The onsite place needs to have a temperature reading and the people in the office are required to wear facial mask. Social distancing is the new normal. So, please apologize if when we visit, we do not extend our hands to shake if you gestured so. Certain place also are still restricted depended on the Health Ministry chart zones. Currently any area that are placed as Extended Movement Control Order or EMCO and is deemed as Orange or Red zones, we do not provide onsite services. These restrictions is also on JEZ Consult not taking any Desktop or Laptop back to check for errors and repairs.
For those Desktops and Laptops that needs fixing, we will try to fix it on the spot as we currently still have the restrictions to bring back to office to check and repair. However, dependent on the complexity of the problem, we will consider to take back the unit for repair as well (For areas not under the Red zones). We will provide with the best solution possible and time taken to repair depending on the problem.
For customers’ which computers problems are non-related to connectivity of on-site network connection issues, are advised to send back to their respective Head office. This is because, we had previous issue of calling the engineer to onsite places which are still not mapped on Google Maps (especially construction sites still under development) with a permanent address location. Additional charges will be added if needed us to deliver their computers back to their head office.
Also, currently not doing services to customer’s at home or at their house. As there are no temperature checking and MySejahtera scan to houses. So, its better not venture to uncharted territories.
UPDATE! Starting 9th October 2020, one district in Selangor has been placed under Conditional Movement Control Order. The area is Klang. I have a regular supplier for laptop and notebook repairs. So, for the mean time, no laptop repairs (major problems that involves motherboard, fan parts and laptop components) are possible. But for minor repairs such as hard disk, RAM, are still possible.